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  • Free tracked delivery

  • 10% off your first order · code LM10

  • Pay in instalments

  • 14 days to change your mind

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Lit interior

About us

A shop where what you see is what you get

XXX was born of a frustration you may know: falling for a light in a photo, then receiving a smaller design, in a different material, with unreadable instructions and no one to ask.

We wanted the opposite. A selection of lights chosen for their light and their look, described exactly as they are, and a team that answers your emails itself.

The XXX team

Our 6 commitments

What we promise you, in black and white

01

Honest product pages

Real dimensions, exact materials (including plastic where there is any), bulb included or not. If a product doesn’t match its description, we cover the return.

02

A real person to answer you

The team answers your emails itself (contact@XXX.com), within 1 to 2 working days. Our advice will never steer you towards the most expensive option, only towards what suits your room.

03

Light that feels good

We favour warm, diffused light — the kind that makes a room feel welcoming without dazzling.

04

Delivery times stated honestly

7 to 12 working days, stated before payment, with email tracking. No “express” promise we couldn’t keep.

05

Help with installation

A step-by-step guide, and answers to your questions before and after you buy.

06

We take the risk

Damaged, faulty or not as described: replacement or refund, return at our expense. A 2-year guarantee of conformity on the entire range.

Our commitments

What often disappoints online, and what we do instead

What you dreadAt XXX
A design smaller than in the photo The real dimensions in centimetres on every product page, plus a reference point to picture the size.
Plastic passed off as glass The exact materials, including plastic where there is any. Nothing hidden.
Delivery times that drag on without warning 7 to 12 working days, stated before payment, with email tracking.
Customer service that never replies One email address, and a team that reads and replies itself. Reply within 1 to 2 working days.
Paying to return a product that isn’t as described Not as described or damaged: return at our expense, with a replacement or refund.